100-day satisfaction guarantee* Australian customer support

Specialists in digestive health since 2008

Since 2008, Intoleran has developed nutritional supplements with one clear aim: helping everyone enjoy food. Our Dutch team brings together specialist knowledge, careful product development and a focus on quality and straightforward ingredients. Here in Australia and New Zealand, our local team helps customers and health professionals find information and support for the Intoleran range.

More about Intoleran

About Intoleran

About Intoleran — digestive experts

Intoleran is a Dutch company developing a broad range of dietary supplements to support digestion. Our aim is simple: to help everyone enjoy food again.

Our story began in 2008. Founder Remko Hiemstra, who is lactose intolerant himself, saw an opportunity to improve the support available to people with lactose intolerance. He developed a supplement to help digest lactose, then expanded the range to support other digestive needs.

By 2024, Intoleran had grown into a wide-ranging collection available across Europe, the United States, Australia and beyond. Wherever our customers live, our goal remains the same: helping them enjoy their favourite foods.

Take a look inside our headquarters in Nieuwegein

Our culture and brand values

Our values shape who we are, how we work and the decisions we make. They guide our conversations with customers and colleagues, as well as the way we develop our products.

Science informs our product development, with quality and purity at the heart of production. Our dietitians support customers and health professionals through advice and training. Alongside that expertise, we bring a practical, hands-on approach to making things happen.

Here to help you

We take time to listen and offer honest, practical advice. Going the extra mile for our customers is part of helping them find support for balanced, healthy digestion.

Led by expertise

Specialist knowledge and scientific research inform our work. Our dietitians share their expertise so customers and health professionals can make informed choices.

Keep it simple and honest

We believe in clear communication and straightforward ways of working. Our products focus on the ingredients they need, without unnecessary additives.

Make things happen

We look ahead, take initiative and keep improving, one step at a time. Working together helps our team and our customers move forward.

Meet the teams

Get to know the people behind Intoleran, here in Australia and New Zealand and at our head office in the Netherlands.

the locals — Australia & New Zealand

photios poupoulas

photios poupoulas

business development manager (australia) 🇦🇺

Photios brings a Bachelor of Pharmacy and a Master of Business Administration from the University of South Australia. His background includes community and clinical pharmacy, as well as work assessing media for a public relations business.

His own experience of food intolerance led him to look for options that were difficult to find locally. That search introduced him to Intoleran and eventually to establishing the Australian business, with New Zealand becoming part of the local operation too.

LinkedIn
demi lotis

demi lotis

operations manager (australia) 🇦🇺

Demi is a pharmacist with experience managing community pharmacy teams and day-to-day operations. Family experience with food intolerance has also shaped her interest in the questions people bring to the pharmacy. At Intoleran, she combines that practical understanding with her operational role.

leah braun

leah braun

marketing manager (australia) 🇦🇺

Leah works across social media and customer service. Her marketing experience spans allied health, fast-moving consumer goods and software, and her Bachelor of Food Science adds a useful perspective to the work of the local team.

LinkedIn
grace laws

grace laws

professional outreach (australia) 🇦🇺

Grace is an Accredited Practising Dietitian with experience in gut health education and science communication. Her work with FODMAP Friendly and the GI Institute has included sharing evidence-based webinars and courses for healthcare professionals supporting people with digestive health conditions.

At Intoleran, Grace supports healthcare professional outreach and education, bringing a focus on clear, practical information to help health professionals support their clients.

LinkedIn

Our head office team — the Netherlands

Anouk

Anouk

Consulting dietitian

Iris

Iris

Consulting dietitian

Mare

Mare

Consulting dietitian

Rosanne

Rosanne

Consulting dietitian

Melissa

Melissa

Customer service & Administration

Daniëlle

Daniëlle

Financial administration

Meltem

Meltem

CRM & Social media manager

Alexander

Alexander

Supply chain manager

Tal

Digital marketer

Remona

Remona

Warehouse employee

Sander

Sander

Warehouse employee

Ruben

Ruben

E-commerce & Digital marketing manager

Bouke

Bouke

Director finance & operations

Harmen

Harmen

Managing director

Reviews from Australia and NZ

Intoleran colleagues, products and everyday moments at our Dutch headquarters

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