About Intoleran
About Intoleran — digestive experts
Intoleran is a Dutch company developing a broad range of dietary supplements to support digestion. Our aim is simple: to help everyone enjoy food again.
Our story began in 2008. Founder Remko Hiemstra, who is lactose intolerant himself, saw an opportunity to improve the support available to people with lactose intolerance. He developed a supplement to help digest lactose, then expanded the range to support other digestive needs.
By 2024, Intoleran had grown into a wide-ranging collection available across Europe, the United States, Australia and beyond. Wherever our customers live, our goal remains the same: helping them enjoy their favourite foods.
Take a look inside our headquarters in Nieuwegein
Our culture and brand values
Our values shape who we are, how we work and the decisions we make. They guide our conversations with customers and colleagues, as well as the way we develop our products.
Science informs our product development, with quality and purity at the heart of production. Our dietitians support customers and health professionals through advice and training. Alongside that expertise, we bring a practical, hands-on approach to making things happen.

Here to help you
We take time to listen and offer honest, practical advice. Going the extra mile for our customers is part of helping them find support for balanced, healthy digestion.

Led by expertise
Specialist knowledge and scientific research inform our work. Our dietitians share their expertise so customers and health professionals can make informed choices.

Keep it simple and honest
We believe in clear communication and straightforward ways of working. Our products focus on the ingredients they need, without unnecessary additives.

Make things happen
We look ahead, take initiative and keep improving, one step at a time. Working together helps our team and our customers move forward.
Meet the teams
Get to know the people behind Intoleran, here in Australia and New Zealand and at our head office in the Netherlands.
the locals — Australia & New Zealand

photios poupoulas
business development manager (australia) 🇦🇺
Photios brings a Bachelor of Pharmacy and a Master of Business Administration from the University of South Australia. His background includes community and clinical pharmacy, as well as work assessing media for a public relations business.
His own experience of food intolerance led him to look for options that were difficult to find locally. That search introduced him to Intoleran and eventually to establishing the Australian business, with New Zealand becoming part of the local operation too.
LinkedIn
demi lotis
operations manager (australia) 🇦🇺
Demi is a pharmacist with experience managing community pharmacy teams and day-to-day operations. Family experience with food intolerance has also shaped her interest in the questions people bring to the pharmacy. At Intoleran, she combines that practical understanding with her operational role.

leah braun
marketing manager (australia) 🇦🇺
Leah works across social media and customer service. Her marketing experience spans allied health, fast-moving consumer goods and software, and her Bachelor of Food Science adds a useful perspective to the work of the local team.
LinkedIn
grace laws
professional outreach (australia) 🇦🇺
Grace is an Accredited Practising Dietitian with experience in gut health education and science communication. Her work with FODMAP Friendly and the GI Institute has included sharing evidence-based webinars and courses for healthcare professionals supporting people with digestive health conditions.
At Intoleran, Grace supports healthcare professional outreach and education, bringing a focus on clear, practical information to help health professionals support their clients.
LinkedInOur head office team — the Netherlands
Anouk
Consulting dietitian
Iris
Consulting dietitian
Mare
Consulting dietitian
Rosanne
Consulting dietitian
Melissa
Customer service & Administration
Daniëlle
Financial administration
Meltem
CRM & Social media manager
Alexander
Supply chain manager
Tal
Digital marketer
Remona
Warehouse employee
Sander
Warehouse employee
Ruben
E-commerce & Digital marketing manager
Bouke
Director finance & operations
Harmen
Managing director
Reviews from Australia and NZ